- Conrad, C. & Poole, M. S. (2012.) Strategic organizational communication in a global economy. (7th Ed.) New York, NY: Harcourt College Publishers.
- Downs, C. & Adrian, A. (2004). Assessing organizational communication: Strategic communication audits (The Guilford communication series). New York, NY: Guilford Press
Organizational Communication provided an opportunity to explore the varied methods organizations use to communicate internally and externally. Finally, a practical class where I had the opportunity to put theory into practice. This course began with a theoretical exploration of organizational communication and culminated with a communications audit of an organization. I chose to do my audit on Sea Island Presbyterian Church. Beginning with a review of the communication tools used by the church, both for internal and external communications, I explored how the church presents itself to members, employees, and the community at large. I created a survey instrument to measure the effectiveness of communications and had the church leadership provide feedback about the efficacy of communications. I also completed in-person interviews with the staff of the church. The culmination of the course was the submission of my audit for review and ultimately, the delivery of the audit to the church. I was pleased with the reception of my audit. The leadership and staff of the church internalized my recommendations and implemented some of my suggestions to improve the usefulness of their internal and external communications.